MELVORANTHIX Returns Policy
At MELVORANTHIX, we are committed to ensuring your satisfaction with every purchase made on our website. Our Returns Policy is designed to provide you with a hassle-free experience in the event that you need to return a product. Please read the following guidelines to understand our policy better.
Eligibility for Returns
To qualify for a return, please ensure that:
- The item is returned within 30 days of receipt.
- The item is in its original condition, with all tags and packaging intact.
- The item has not been used, washed, or altered.
- You include the original receipt or proof of purchase.
Non-Returnable Items
Please note that the following items are non-returnable:
- Gift cards.
- Health and personal care items.
- Items marked as final sale.
Return Process
To initiate a return, please follow these steps:
- Contact our customer service team at [email protected] to request a return authorization.
- Once approved, securely package the item along with a copy of the return authorization.
- Ship the package to the address provided by our customer service team.
Refunds
Once we receive your returned item and inspect it to ensure compliance with our policy, we will process your refund. Please note:
- Refunds will be credited back to your original method of payment.
- It may take 5-7 business days for the refund to reflect in your account.
- Original shipping charges are non-refundable.
We value your business and appreciate your understanding of our Returns Policy. If you have any questions or need further assistance, please do not hesitate to contact us at [email protected].